How digital communication channels deepen customer engagement in India

This blog explores how ASSILASSIME Solidarité’s personalized approach, integrating non-financial services and technology, empowers clients by improving access to credit and financial management resources.

A study on ASSILASSIME’s project with SCBF in Togo to ease its clients’ access to their accounts, available services, and financial education illustrates how digitalization can improve financial inclusion, customer experience, and operational efficiency for low-income populations and financial institutions.

Nigeria has the largest number of informal micro, small and medium-sized enterprises (MSMEs) in sub-Saharan Africa, with 41.5 million MSMEs, most of them being micro entrepreneurs (Nigerian National Bureau of Statistics, 2017).

More than 64% of women were living under the poverty line in Mali in 2018.

The agricultural sector in Rwanda accounts for a quarter of the national GDP and plays an essential role in the country’s economy. However, farming is

As a small business owner and mobile money agent in Tanzania, Maria Francis Kihanga experienced an unprecedented level of uncertainty when the Government started to

In November 2021, SCBF brought together a select group of its members, donors, and partners to celebrate its 10th anniversary and to discuss how to

by Jitendra Balani and Chrissy Martin Meier “[With my loan, I] improved the security condition and ventilation of my house because of using the loan

by Jitendra Balani and Chrissy Martin Meier  “After [the] renovation, our lives have changed. We now sleep well because our bedrooms are comfortable. We are

As consumers, we rely on a sometimes bewildering array of certifications and quality assurance standards from fair trade to organic, from ethical fashion to sustainable

By Chrissy Martin Meier and Sitara Merchant Blockchain. It’s not exactly new. And yet its popularity seems to have re-emerged in recent months, perhaps because

Read the full report Click here Environmental, Social and Governance (or ESG) frameworks are intended to provide standards and guidance for how companies should integrate

In Mozambique — as in other parts of the world — microentrepreneurship is an especially risky endeavor. It is fraught with high-impact, disruptive economic events,

This post originally appeared on Cenfri website on 31 January 2023. Gakere is a 49 year old mechanic From Nairobi, and like 77% of adults in

By Sitara Merchant and Yekbun Gurgoz “In the last few years, international and government funds to mitigate and adapt to climate change have increased; however,

In Mali, SCBF supported a project on implementing and scaling “Yeredeme group methodology or Self-Help Group (SHG) methodology” (also known as Yereta Methodology)  that aimed

For the past seven years, VisionFund has been actively designing microinsurance products tailored to meet the needs of the clients they serve and they believe

In Mozambique, SCBF supported a project with Accion (technical assistance provider) and Socremo MicroBanco, SA (‘Socremo’) that worked to expand financial inclusion of low-income individuals

In India, two-thirds of the country’s population is under the age of 35 and experiences a high rate of unemployment and underemployment. Many take work

A study on the Yeredeme methodology in Mali was conducted to understand how it enables women to access credit and develop income-generating activities that contribute to their empowerment and give them access to microcredit.

At the COP28 climate summit in Dubai, governments must commit to stronger ambition and implementation in this critical decade to significantly cut emissions by 2030.

To further enhance inclusive finance for low-income clients, SCBF recently launched a new strategy, which includes the use of Impact-linked Finance (ILF) to support high-impact

Women form a large part of the world’s unbanked population more so in the low-income segment. Gender inequality in financial inclusion is a deterrent for

Swiss Re has been a valuable partner in our journey from the beginning, initially as a member and eventually in 2021 Swiss Re Foundation became

SCBF has supported 25 projects across 6 countries in the West African (WA) region to expand financial inclusion of the low-income and at-risk population. The

At SCBF, we take pride in the unique structure of our organisation, featuring a blend of public and private members. These individuals bring diverse expertise

The health insurance system in Egypt is complex and does not include the informal / unorganized sector. This indicates gaps in the penetration and effectiveness

Most Malians are unbanked. Four out of five rural Malians do not have access to financial capital to develop economic activities. The lack of data

Agent networks in Africa have increasingly become the delivery channel of choice for MFIs as they represent a low-cost alternative to brick-and-mortar branches. However, the

Ecuador has the 4th largest housing deficit in Latin America. More than 1.7M houses are considered inadequate (unsafe conditions, inadequate construction materials, lack of basic

World Vision and VisionFund International have been awarded grant funding from SCBF to pilot the provision of insurance services to underserved populations in Ghana and

Financial education is an essential part of smallholder empowerment. Education is a door-opener to financial inclusion, an important aspect of agricultural development. The Syngenta Foundation

AwanTunai’s collaboration with Sayurbox, a sister company with similar visions to help micro-SMEs prosper, aims to digitize and optimize the agricultural supply chain and provide access to affordable financing for the 19 million MSME farmers in Indonesia, even to those without bank accounts.

On 19 June 2024, SCBF and Accion hosted a webinar to explore digital financial services adoption among low-income populations in Asia, focusing on the experiences of microfinance industry leaders in creating digital platforms and managing the transition while maintaining service quality.

As per the 2021 Landscape of Microinsurance Study, around 16.76 million people are covered under  inclusive health insurance in Africa which is the highest followed

According to the 2018 FinScope survey, 78% of Ugandans are financially included; however, just 22% use formal financial services (banks, SACCOs, MFIs, Mobile money etc.).

As of 2022, almost 63% of the Indian population was not covered under any form of health insurance leaving them vulnerable to various health emergencies.

On June 2, 2020, Boubacar Diallo, our Financial Inclusion / Education Specialist West Africa, participated in the FinDev Gateway webinar on the impact of Covid-19

Despite the plethora of financial institutions and fintech entities globally, the persistent global credit gap remains a formidable challenge. This predicament necessitates a fresh perspective

Property insurance for low-income households is one of the least explored areas under the overall inclusive insurance umbrella while the risks related to property (households

SCBF has been co-funding various projects in West Africa related to product upscaling, feasibility study and financial education. These projects are under various themes like

The COVID-19 pandemic has had a devastating impact on low- and moderate-income populations, micro, small, and medium enterprises, farmers, and CICO agents around the world.

Business & Finance Consulting (BFC), a SCBF member,  is hosting a series of webinars focused on digitizing MSME finance. Every second Thursday of the month,

Thursday, June 18, 2020 15.30 CEST Register here! Organised by Financial Inclusion Forum UK and Opportunity International, this panel discussion will examine the financial lives

Date: Thursday, June 18, 2020 Time: 8AM – 9AM EST (14.00 CET) Register here! The webinar will present a case study of a joint project

Most insurers looking to serve emerging consumers focus their attention on tried and tested products such as life, hospital cash and funeral insurance. While the

Though the economic impacts of Covid-19 continue to evolve, recent evidence suggests inclusive fintech startups are adapting via new channels and cash-saving measures while meeting

MSD, known as Merck & Co., Inc., in the United States and Canada joined SCBF as its 32nd member in April 2024

SCBF is pleased to welcome its newest and 31st member – the Novartis Foundation.

The IF50 Investors Circle is a global network of investors that provides members with visibility into promising early-stage inclusive fintechs. SCBF is delighted to be a new member of the IF50 Investor Circle and is looking forward to interact with innovative inclusive fintech start-ups.

MicroSave Consulting and SCBF are co-funding research to understand the impact of COVID-19 pandemic on the needs, attitudes, perceptions, and behaviour of micro and small enterprises in Asia and Africa. SCBF has co-funded the study

SCBF is very excited to announce two new members CelsiusPro and Habitat for Humanity International Association.

The fintech sector holds great promise and potential to move the needle on financial resilience and financial health for underserved populations

Apply now! Call for proposals for outcome study on insurance, gender equity, and health outcomes for women in Morocco and Egypt is now open. SCBF

After 10 years of successfully improving financial systems to be inclusive and responsive to the needs of low-income clients, SCBF aims at making a strategic

SCBF is very excited to announce four new members 1to4 Foundation, Clarmondial, iGravity, and Seedstars to the SCBF family. Please join us in welcoming our

Join us in congratulating Akiba on being selected for the 2020 Inclusive Fintech 50 cohort. Last year, Stonestep was selected for 2019 Inclusive Fintech 50

SCBF is proud to announce a new strategic partnership with Swiss Re Foundation to help realise the Sustainable Development Goals and contribute to build resilient

SCBF is super pleased to announce our continued strategic partnership with the Swiss Agency for Development and Cooperation (SDC) until the end of 2024. The

SCBF is very excited to announce a new member to the SCBF family: BASE (Basel Agency for Sustainable Energy) Established in 2001, BASE is a

We have just published our 2020 Annual Report here. Read a co-message from our Chairwoman and CEO, see our impact in 2020 and since inception,

SCBF and the Arab Gulf Programme for Development (AGFUND) are very happy to announce that the strategic partnership has been extended with additional funding. “As

With our continued strategic partnership with the Swiss Agency for Development and Cooperation (SDC) and funding for 2021 to 2024, SCBF has updated its project

The AXA Group is a worldwide leader in insurance and asset management, serving 105 million clients in 54 countries. As one of the largest global

SCBF is pleased to share that our member-base has been steadily growing as we welcome our newest member – MPower Ventures. MPower is a climate

The COVID-19 pandemic brought with it unprecedented challenges for society – beyond the imminent threat to people’s health and lives. Small businesses, in particular those

Designing digitally-enabled agriculture insurance that works for smallholder farmers in Zimbabwe By 2030, 100 million people – who are currently economically self-sufficient – will stumble

We are happy to announce that SCBF has joined the Global Impact Investing Network (GIIN) as a member. The GIIN is the leading nonprofit dedicated to

2021 was a challenging year on many fronts, with the enduring COVID-19 pandemic, climate change and ensuing global crises on social, political and economic fronts

As thousands of delegates from all over the world gather in Sharm el-Sheikh, Egypt for COP27 to take action towards achieving the world’s collective climate

Aligned with SCBF’s strategic pivot and vision for 2030, SCBF is looking for creative agencies or consultants to support the website and branding refresh. This

SCBF, through its innovative public-private platform with support from its 30 strong members, promotes financial inclusion of low-income clients, especially women, smallholder farmers, and MSMEs,

Even before the COVID-19 pandemic, the number of people whose out-of-pocket health expenses exceeded 10% of their household budget was on the rise, according to

The SCBF team is pleased to introduce the two new Board Members who were elected by members during the 2022 Annual General Meeting in Zurich.

The African continent is growing in prominence due to its immense potential across all spheres. While the region still lags compared to other regions in

SCBF is pleased to welcome its newest and 30th member – Blue Marble. Blue Marble is an insurtech with a mission to create socially impactful,

In 2022, the world continued to face a multitude of challenges, with each of them leading to a widening inequality gap and increasing global poverty.